Sniffari
Support
Questions, content concerns, or data requests — email support@sniffari.app and we'll reply within two business days.
Report content or a user
The fastest route is in the app: every review, photo, place, and profile has a "⋯" menu — Report takes two taps. Reports are reviewed and acted on within 24 hours, and you can block any user to immediately hide all of their content from you.
Can't use the app (no account, or the content locks you out)? Email us with a link or screenshot and the words "content report" — the same 24-hour clock applies.
A place is wrong
Wrong name, moved, closed, or not dog-friendly after all? On the place page choose Suggest an edit, or — standing at the place — use the on-site dispute flow to flag it as not dog-friendly. Imported places marked "help verify" firm up as members confirm them on-site.
When you email, include
- Your platform (iPhone / Android).
- What you did, what you expected, and what happened instead.
- For account or data requests: send from your account's email address.